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The Psychology of Chatbots
By Charlotte Mill - Lab
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Twitter: The Complaint Box?
By Charlotte Mill - Lab
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Is this The Age of Antisocial Customers? - Learn why minimising customer effort leads to maximised loyalty
By Teodora Miscov - Lab
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Data Day Britain 2017 Clean Living - How marketers can take advantage of the clean living trend
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Travel in 2017 - A Digital Marketing Perspective
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News in 2017 - A Digital Marketing Perspective
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What Marketers Can Learn From Fashion
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5 Segmentation Strategies To Convert More Customers
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Machine learning is much bigger than just Google
By Chris Pitt - Vertical Leap
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The war of algorithms – a race to arms
By Chris Pitt - Vertical Leap
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Intelligent algorithms may save us from being overwhelmed by data
By Chris Pitt - Vertical Leap
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Customer Service Is Marketing
By Jeffery Hassemer - Alterian PLC
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