Richard Lo is a “maker, independent entrepreneur” who has been running a web design business with his wife, Kathleen, for the past few years and several other independent client projects.

In 2020, the couple moved to Portugal, where they founded Bordr, an online business that helps foreigners relocate to Portugal. What started as a side project turned into a six-figure business in just a handful of months.

At the n8n community meetup in June, Richard gave a talk titled Delighting customers at scale: Using n8n to power an operations-heavy business, in which he explained how he automated workflows for Bordr with n8n.